For the past couple of days I've been having issues with my Rogers Internet connection. You might know what I'm talking about because I hear it's effecting the entire GTA. Some domains are not available, others are sporadically available, it's a crapshoot.
Calling Rogers means having to talk to that robot for a while. He peppers questions at me and I answer. Why am I calling, what's it about, what's my home phone number... I keep thinking of Kramer saying "Why don't you just tell me the name of the movie you'd like to see."
I hate jumping through those hoops just to get a human being on the line. I miss the good old days when you called a toll free number, chose the English stream and spoke to someone about your problem.
Those days, it seems, are long gone.