I own a Samsung Galaxy S II running Android and up to now I've been as happy with it as a pig in shit. Following years of using a Blackberry, it's been a wonderful experience to use a smart phone that's indeed smart.
Wanting to get away from Blackberry, I always knew I'd pick Android over the iPhone. I don't like the closed Apple way, and I hate iTunes. I went with the Galaxy S II because friends I trust recommended it and until now I haven't had a single complaint.
But this complaint is a biggie. It's making me appreciate iTunes in a way I never thought possible, and it's got me thinking my next phone shouldn't be a Samsung. You see, as far as I can tell, the only way for me to update my phone's firmware, and do a proper backup, is via USB using a piece of software called Samsung Kies.
I don't like the idea Samsung forces me to use their software, software that doesn't run in my preferred O/S (Linux), but that's not what has me frustrated as all hell. I'm pissed off at Samsung and their bloody Kies because it simply won't recognize my Samsung Galaxy S II phone.
Yes, I tried uninstalling and reinstalling the software. Did it in Windows and on my Mac, too. Used different USB cables, turned off the USB debugging, removed my external SD and SIM card, and finally, when I was at my wit's end, returned the phone to factory settings. Nothing worked.
My kingdom for an alternative to Kies and the true freedom from proprietary applications the spirit of Android promises. And if anyone has any idea how I can update my firmware from 2.3.3 without using Kies, I'd appreciate it.